No matter what type of business you run, it’s vitally important to define clear boundaries – things such as your hours of operation, how you provide your service… there are even boundaries between your work and family life or perhaps issues with employees.
On the Tilda Virtual Services blog, Kylie talks about setting her boundaries when it comes to clients and their expectations.
This is a topic a lot of people don’t give a lot of thought to when new to the business-world. Often, new business owners are eager to please everyone and in the end, they run themselves ragged and that doesn’t help anybody. I know – I used to do it too!
If you haven’t already done so, I urge you to give consideration to where your boundaries lie. What are your hours of operation? What do you do if a client wants work done urgently of an evening or weekend? What if two clients what your attention at the same time? What about potential clients who try to negotiate a lower hourly rate or project fee – do you negotiate?
Then, once you’ve set your boundaries, it’s important to stick to them!
Here’s to your success in small business …