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Time Management

No matter how well organised you are there are always going to be times when things go wrong, take longer than planned or the unexpected crops up. Sometimes – especially if this happens over two or more consecutive days – it can start to overwhelm you. This is when you start to realise that there’s no way any human can do everything that needs to be done at the moment (e.g. today, this week, before a deadline) and you start to worry, stress and perhaps even panic.

I had 3 consecutive days like that last week. On the first day, where an unexpected technical issue cost me 7 hours from my day, I just rearranged the rest of the week to make up for this. Then some extra, urgent work cropped up the following day – a day where I was already overloaded trying to catch up from the day before. Then on day 3, another unexpected ‘challenge’ occurred and I was starting to stress.

Day 3 was last Thursday. Although I made up for lost time, I also realised that I was now way behind schedule with what I wanted to achieve that week and it was time to take drastic action if I was to avoid a breakdown before the end of the day.

Here’s what I did to ensure I caught up on Friday – even finding time for an impromptu interview with a national newspaper. Hopefully these tips can help save your sanity too.

1. Make a cuppa. I know this sounds crazy to some people, but when you’re feeling overwhelmed with the amount of things you need to get through, the first thing to do is to ask yourself, “What is the best thing I can do right now?” And if you’re particularly stressed, it may be that by taking some time out for yourself first, you’ll actually function better throughout the rest of the day.

So in my case, I made a cuppa and sat down with a pen and paper and my to-do list and started planning how I was going to handle everything.

2. Next, make a list of everything you need to do today (or this week or by your deadline) – this is what I did while enjoying my cuppa :)

3. Go through that list and cross off or reschedule anything that can wait until later.

4. Then decide if there’s anything you can delegate. In my case, I called in the pros:

  • My darling son took over cooking, cleaning, pet care and all ‘house’ duties for the next couple of days – is there anyone else in your home who can look after these tasks … or at the very least help you with them? That freed up more of my time so I could focus on the things that only I could do.
  • I called my assistant and offered her some extra work helping with general admin type duties, not just for the business but also some personal paperwork and phone calls that needed taking care of. If you aren’t blessed with a wonderful assistant like I am, look at hiring a Virtual Assistant (VA) for a few hours or a couple of days. They will really help to take the pressure off. Or if you’re in Brisbane, give Kay at Hectic Helpers a call (just program her number into your phone as ‘HELP!’) Kay loves doing all your running around for you :)
  • Look for other areas you can save some running around. In my case, I had to do some grocery shopping as my hectic week meant I hadn’t had a chance to shop for ages! So I went to Coles Online and ordered our groceries in about 10 minutes. They were delivered the following morning. Next, I went to Officeworks and ordered my office supplies … again, all delivered the next day.

By now you should really be getting used to delegating, outsourcing and finding ways to save some time.

  • Okay, so next – after all this re-organising, delegating, saving running around, etc – you should have a much shorter to-do list with a greater chance of completing your tasks. So now, wherever possible, estimate how long each task is going to take. Then allocate chunks of the time you have available to the various tasks to be come.
  • This next step isn’t always as easy as it sounds, yet it’s extremely important. During those allocated time chunks … FOCUS on the task at hand. If you’ve allowed 1 hour to catch up on emails, start with the most urgent and get through them without letting yourself be distracted. If an email is going to require more time to research or consider your reply, where possible, you may be able to reply just to let the sender know you’ve received their message and that you’ll reply in detail on Monday (or whenever you feel you can reasonable allocate more time to this).

By the end of the day hopefully you’ll be in a much better place – you will have achieved so much, but also be more relaxed knowing that everything is being managed and under control.

Now the last step in this process … grab a nice cold drink and sit back and relax :)

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Multi-Tasking Sucks!

September 16, 2009 · 0 comments

e-book-small

A lot of people ask me for tips on how I manage to get so much done all the time. I’m more than happy to share my strategies, tips and ideas, but I thought it might make it easier for everyone if I wrote a guide about this very topic and gave it away freely.

So… introducing… Multi-Tasking Sucks! The High-Achiever’s Guide To Squeezing The Most Out Of Every Second.

I’ve also included lots of resources and tools that help me run my business efficiently.

If you’d like your copy of this brand new guide, go to Multi-Tasking Sucks! and simply enter your name and email address.  Once you’ve verified that you’d like a copy of this, you’ll receive an email giving you the link to download it.


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Think about this for a moment … how many times during the day do you have a couple of minutes to spare?

Maybe 5 minutes while you’re on hold on a telephone call, 10 minutes waiting for a tradesperson to finish a job or just a few minutes before you’re due to leave for an appointment. That’s  not really enough time to start anything new, right?

WRONG!

It may seem like that’s not enough time to do much but you may be surprised by just what you can do in ‘just a few minutes’, and by how much that adds up over time.

Things such as:

  • update your to-do list
  • make a quick phone call
  • read an article from an industry magazine
  • update your diary
  • clean out a desk drawer
  • tidy your desk
  • organise one of your files
  • dictate a letter or notes for a project you’re working on
  • tidy your CDs or DVDs
  • update your whiteboard
  • back up your computer
  • write a new blog post, or make a list of topics you could write about
  • comment on someone else’s blog

What else could you do during those times when you only have a few minutes?

Using these small windows of time effectively is one of my secrets to achieving so much each day. I always keep a pen and notepad in my handbag so I can make notes of ideas if I’m caught waiting while out and about, and my mobile phone doubles as another great way to record notes while out.

I also keep .mp3 audios of interviews or podcasts handy so I can listen to them while going for a walk or while waiting for appointments.

Not only do these things make me more productive, they also make ‘waiting’ much more enjoyable!

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I recently came across this list of the top time wasters, as compiled by R. Alec Mackenzie after studying the work habit of numerous managers throughout 15 different countries. This list was printed in About Time! (McGraw Hill, 1981) but I suspect that, apart from getting side-tracked on the Internet or spending too long dealing with emails, this list would be much the same if more current research was done.

Here’s the 1981 list of time wasters from R. Alec Mackenzie:

  1. Telephone interruptions
  2. Crisis management/shifting priorities
  3. Lack of objectives, priorities, planning
  4. Drop-in visitors
  5. Ineffective delegation
  6. Attempting too much at once
  7. Meetings
  8. Personal disorganisation, including a cluttered desk
  9. Inability to say no
  10. Lack of self-discipline
  11. Procrastination/indecision
  12. Untrained, inadequate staff
  13. Incomplete, delayed information
  14. Paperwork, red tape, reading
  15. Leaving tasks unfinished
  16. Unclear communication and instructions
  17. Understaffing
  18. Confused responsibility and authority
  19. Socialising

So, taking this list into consideration and then adding your own thoughts, what are your biggest time wasters? Once you know this you can make an effort to overcome each one and discover more productive days.

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