From the category archives:

Small Business

There are many reasons why you might need a solicitor, lawyer or professional legal representative during the course of business.  You may need these services for advice on how to structure your business, to draw up contracts and legally binding documents, to help form business partnerships, or to resolve issues with clients and/or government agencies.

Whatever your reason for needing one, it’s important to choose the right one.

Solicitors, lawyers and attorneys are highly specialised professionals.  The laws of the modern world are so complex that it is difficult for one person to see to all legal matters, and so they normally will choose one area of law to focus on.  A solicitor might specialise in family law, business, criminal law, or any of a number of other areas of specialty.

So for your business you need to find a legal professional who is an expert in business law. Even then, you may find some professionals that specialise in various areas within business law, such as patent or intellectual property protection.

The first step to choosing the right professional is in narrowing the list down by their specialty.

That short list still will be quite long though, and so you will need a way to really close the field.  For this, determine your specific needs and the type of solicitor you want representing you.

Consider factors such as:

  • Expertise
  • Experience
  • Personality
  • Philosophy
  • Legal interpretation

In addition, it’s a good idea to:

  • Ask other business associates for referrals
  • Check with legal societies
  • Ask for referrals from trade, commerce or industry associations you belong to

Once you’ve narrowed this down to a few prospective representatives, it’s time to ask for some specific details, such as:

  • Their area of expertise and experience dealing with cases such as yours
  • Quotes, rates and additional service fees
  • What is and isn’t included in quotes provided, and how the cost may alter depending on various factors

By now, you should have one or more prospectives that you feel comfortable working with; if not, continue your search until you do.

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How To Backup Your Emails

February 2, 2010 · 1 comment

While many people – hopefully most business owners – realise the importance of backing up computer data and doing it regularly, many people don’t realise that some files, such as emails, may require a different back up technique.

If you needed to install a new email program and wanted to still have access to the emails in your existing in-box, sent items, drafts, etc, would you know how to transfer these files over? And your contacts?

Or if your computer died and you had to rely on your backups, would you know how to restore your backed-up emails?

Truly, I’ve lost count of the number of times clients and friends have phoned me because they can’t find or can’t restore their emails. Please don’t leave it until you NEED to do these tasks before figuring it all out. If you don’t already have this figured out, I encourage you to allocate 30 minutes or so this week to ensure your email backups are in order.

The method used varies a little depending on which program you use to access your emails.

Here are some sites that provide a good, detailed run down on how to export emails and contacts from three of the most common email programs:

For all other email programs, please refer to the software’s documentation or support area for instructions.

You’re sure to have some peace of mind once you know your emails are also being included in your regular backup procedures.

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Brett McFall is an Australian marketing expert who has a particular skill for using a simple 10 minute process to help turn businesses around.

In this video you’ll see Brett demonstrate this process – one he performs all around the world,  getting the end result he’s looking for every single time … without fail.

It truly is amazing to watch as the process evolves.

You can learn more about this strategy on Brett’s blog or see him demonstrate it live on stage at the World Internet Summit.

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If you’re anything like me, life just seems to get busier every year. Yes, you could slow down a bit… do less… be less involved in your various activities, business groups, children’s sports or whatever, but do you really want to cut back?

I lead an extremely busy life but in all honesty, that’s the way I like it.

I enjoy being able to take part in so many events and activities, meeting and building relationships and lifelong friendships with so many people.

Just how do you keep doing everything you want to, plus everything you HAVE to and still keep your sanity?

I’d like to share with you some planning techniques I use to keep me organised and on track.

1. Write lists. When you lead a busy life it’s so easy to forget things. I have lists galore – I should probably even keep a list of all my lists! There’s my daily to-do list, my list of birthdays for the year, my list of household jobs I want to work my way through, my list of Christmas presents to buy, my list of 50 people I want to meet during my lifetime, my list of goals and my shopping list. What’s more important than writing lists is that I actually USE them; I refer to them daily and cross things off or re-adjust them as I go.

When you’re adding tasks to your list, focus on WHY you’re writing them on there. Why do you want to include, ‘Go for walk,’ on your daily jobs list? Is it so you can cross it off at the end of the day? I doubt it. Is it to help in your overall goal to lose weight or to be healthy?

Focus on the big picture and your reasons for wanting to do this task; focus on how you’ll feel once you’ve achieved your goal.

2. Delegate, delegate, delegate! Do you really need to do all these things yourself?

Let’s work with household chores as an example. Grab a blank sheet of paper and write down a list of chores to be done. Now, cross off all those that don’t really need doing, or asterisk those that can be done fortnightly instead of weekly.

Next, what can other members of your household help with? Can you afford to hire a professional cleaner once a week or fortnight? These little things can make a huge difference to your schedule.

If you run a business or are self-employed, look at employing staff or ways of outsourcing tasks. Your main duty is to manage your business, not to do absolutely everything to do with your business yourself.

3. When it comes to planning for your year ahead, begin by looking at the big picture.

Imagine the date today is December 31st 2010; you’re sitting here, looking back at what you’ve achieved over the last year. What are you thinking of? What did you achieve?

Okay, now you can break each of those achievements down into bite size pieces. What can you do each day to work towards those goals?

4. What can you get rid of? Do you really need to do everything you write on your daily list? Remember: life’s too short to spend it doing things you don’t like. Sure, we’ve all got to do things we don’t want to but surely there are some things you can let go of.

I used to be the family ‘neat-freak’ until I realised how much time I was wasting ironing tea towels! (Bonus advice: the creases work their way out after you use them once and hang them up to dry).

A girlfriend of mine recently told me that she wants her children to think back upon their childhood remembering how much fun they had and how their Mum always had time for them, not remembering how clean the house was.

5. Buy a birthday book or use your diary, calendar or organiser to write in the birthdates of all your friends, family… anyone you would generally send a card or gift to.

At the end of each month, see what birthdays are coming up next month and buy cards/gifts as needed. Then you can keep them somewhere handy, where they won’t be forgotten, ready to mail a few days before the date.

6.Focus … and stop multi-tasking! You’ll find you’ll achieve so much more if you stop multi-tasking and focus on one main priority at a time.

Allocate a set time – 30 minutes, 1 hour, 3 hours or however long you feel is required for a specific task. Turn off all other distractions and focus on the task at hand. Then make sure you stop after the dedicated time. If the task isn’t finished yet, allocate more time somewhere to complete it.

You’ll find that by spending this time totally focused and allocating a specific time-frame will help keep you on track.

7. And have fun! Don’t forget to reward your achievements and schedule time for living life and celebrating.

Hopefully you’ve found these ideas useful and they will be simple for you to implement into your lifestyle. Here’s to a wonderful year – your best year yet!

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If so, it’s time to organise your email system before it takes over your life!

Email is an extremely convenient mode of communication; perhaps too easy, as it seems to invite people to contactemails you for sometimes barely any reason at all.  With all that email coming in needing attention, it can be hard to get anything else done.  So how can you get a grip on your business emails before it gets its grip on you?

Gaining Control Of Email

Success in small business relies on discipline and good time management. Often, however, necessary tasks like checking, reading and responding to emails can start to overtake productive work time and decrease your productivity – and in turn, your profitability.  That is why it’s important for you to be managing emails, rather than letting emails manage you.  Here are some pointers from the experts:

  • Schedule time for checking emails; this can be once, twice, or three times daily at times that fit into your schedule.  Block out time and when the time is up, move on to other pressing matters.
  • Do not use email for emergency contacts; inform clients and business associates that you are not available immediately via email, and that they should phone or contact you via instant message, etc, for pressing matters.  This makes it possible for you to handle emails in chunks rather than constantly dealing with them throughout the day.  Be careful who you give emergency contact information to, though, so that it is used for its intended purpose.
  • Turn off automatic alerts – both audio and visual – so that you are not tempted to immediately respond every time a new message comes in. This breaks into your productive work time.
  • Deal with emails during your ‘down time’; do not schedule your most creative and productive times of day for organising emails.  Put email management into your schedule where it makes sense – those times of day when you need to slow down, or that do not take away from more complex activities.
  • Use tools for organising emails; get to know the features of your email client and use them to prioritise emails.  For instance, use the ‘rules’ or ‘labels’ function to automatically separate emails into folders according to priority levels, clients, or subjects.
  • Respond to emails when read; many people will read all emails before responding, and then go back and start with the most important ones. But this only multiplies the time it takes to get through the lot.  espond to emails as they are read, and you will not have to begin all over again sifting through them.
  • Separate business and personal emails; do not give out business email addresses to friends and family that do not have a business reason to contact you.

Email is a very useful and important business tool, but if you don’t learn how to efficiently manage your emails they will begin to take over your life.

Of course, everyone’s situation is going to be different and it may take a little while to find what works best for you, but if you start putting some of these tips into practise you’ll soon get control over your email. If not, perhaps it’s time to consider getting an assistant to help you respond to emails.

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Free Business Plan Template

December 29, 2009

An important part of running a successful business is having a plan.
You may need a business plan to obtain finance and for contracts or agreements. Most importantly, you need it to determine your business’ viability, what you hope to achieve and how you will do so. You can also plan for challenges.
Preparing a business plan [...]

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How Do You Package Your Business Image?

December 22, 2009

The way you package your business will have a direct impact on your success in small business.  But packaging for small business goes way beyond the look and feel of a given product; packaging of your small business includes imaging of all aspects of it — everything that the outside world will see lends to [...]

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How To Improve Business Through Outsourcing

December 14, 2009

Sometimes you are not your own best employee.
Sometimes you are not the most cost-effective choice for handling certain aspects of your business.
Sometimes success in small business relies on recognizing where you could use some help and investing in the things that really make a difference to your productivity and profitability.
Sometimes, small business outsourcing is just [...]

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7 Things To Remember When Asking For Help

December 9, 2009

Do you ever submit a support ticket, anticipating the quick reply to some issue that you’ve tried in vain to solve yourself … only to be disappointed with the reply? Perhaps they didn’t fully answer your questions or they replied with more questions?
I’ve encountered some pretty dodgy support desks, but I must admit, 99.5% of [...]

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