From the category archives:

Juggling Work and Family

Mind mapping and flow charting are great ways to brainstorm and get thoughts down on paper quickly and easily and are a fantastic resource for success in small business.

Many people may not realise that there are several web applications that allow you to create mind maps and flow charts for free. Check out these seven top mind mapping and flow chart programs:

  1. Bubbl.us – Bubbl.us can make some great looking charts. It’s a good tool for creating charts that you plan to print and distribute. Using it is not exactly intuitive, however with a bit of playing around it’s not too hard to figure out.
  2. Lovely Charts – This free site can make some very attractive charts, too. It has colorful graphics and is very easy to use. It also allows you to make some really cool organisational charts. Their 90 second tutorial will explain how to get started.
  3. Mindmeister – This is another online mapping tool that’s very easy to use. I like that it integrates with Twitter and iPhone.
  4. Xmind – This application is also quite straight-forward to use. You don’t actually use it online, however. Instead, it’s downloaded to your computer. The basic version is free, or you can buy a one year subscription to the professional version for $49 (US).
  5. Freemind – This is another downloadable software tool that helps with mind mapping and general organisation of thoughts and tasks. It is a finalist for the 2009 Community Choice Award in the category “Most likely to change the way you do everything”!
  6. Gliffy – Gliffy is a great tool that is user friendly and intuitive. You don’t even have to sign up to try it out. And, in addition to creating flow charts and mind maps, you can draw floor plans, create Venn diagrams and do all sorts of other cool stuff.
  7. Mindomo – This program is completely online, and is a great mind mapping tool. I wasn’t sure whether to include this in the list as the free version limits you to seven private maps. However you can purchase a paid subscription for $6-$9 a month. So while the ‘free’ component is limited, I decided to include this in the list anyway as it’s definitely worth considering.

My suggestion is that you try out all these free mind mapping and charting tools and compare them for yourself. You’re sure to find one that you feel comfortable with and may be surprised by how much this can help you with all your business and personal plans and projects.

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In September 2009 the Australian government established the Small Business Support Line to offer guidance to small business owners, or those considering setting up a small business.

Since then the service has reportedly received more than 10,000 calls!

With access to a range of State and Commonwealth departments and services across the country, the Small Business Support Line staff are available to advise on all manner of small business questions, including:

  • how to set up a business
  • cash flow management
  • funding
  • grants
  • licensing
  • workplace health and safety
  • employing staff
  • marketing
  • and much more

If you operate a small business in Australia or are thinking about starting your own business you can contact the Australian Small Business Support Line on 1800 777 275.

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As a business owner, you owe a duty of care to keep all people involved in your business safe to the most reasonable extent possible. Failure to make your business safe could result in injury, liability, or lawsuits, which could damage you more than financially. Even if you work from home, knowing what you need to be aware of should be part of your overall business management strategy.

Success In Small Business Means Safety For All

When business owners talk about safety in the workplace, the first thought is often for workers or employees. But in reality, small business safety is about keeping everyone safe – everyone from you to your clients and customers, and even to the delivery person. Your level of care and responsibility will directly impact your success in small business, as any injury or accident could easily put you out of business or at the very least impact the rates and fees you pay on insurance and settlements.

When you think about safety in the workplace, think about it from all perspectives. Consider all the individuals, including children and adults, who might come into contact with your place of business, and who might require you to think outside the box a little to keep them safe.

Small Business Safety – Things Big, Things Small

Big, glaring safety hazards may be obvious corrections to make, but it is often the little things that are overlooked that cause trouble and safety issues. Look at every aspect of your business and infrastructure to ensure safety.

  • Look at large units like heating, air conditioning, and electrical systems and equipment, and hire licensed professionals for maintenance and repairs
  • Look at small hazards like sharp objects, loosened fixtures, uncovered wall plugs, and peeling paint (especially if it is old)
  • Take care with chemicals that are used – store away from the public and train staff to use responsibly and safely
  • Check and maintain guards and safety mechanisms on mechanical equipment; be sure all equipment is regularly inspected and in good working order
  • Properly store flammable liquids and gases and use responsibly
  • Be sure poisons and acids are properly used and kept strictly away from the public
  • Train staff in their jobs, proper handling, and emergency procedures
  • Be sure that emergency equipment such as washes and fire extinguishers are always readily available, and always in working order
  • Prepare emergency and evacuation plans
  • Provide a safe, healthy work environment
  • Pay strict attention to hygiene of the workspace and of staff, particularly where food is involved
  • Repair all disrepairs
  • Maintain property in the event of storms and weather that increase likelihood of falls and so forth
  • Remember that confidentiality and information safety is of equal importance, and always maintain security protocols

This is a general list of considerations for businesses, but local regulations and governmental or trade safety requirements will always trump a general list. Be sure to contact the appropriate authorities and follow their guidelines for safety, and also for liability and insurance requirements.

People working from home are not immune to issues of workplace safety. Any business where people may come onto the property, even if just for a casual meeting, owes a debt of responsibility to clientele and employees, and confidentiality and information security are issues even for the most remote and physically detached businesses.

There is a lot to consider when it comes to small business safety – it’s something that can never be overdone. Make sure that your business is safe and secure in every way so that you protect both yourself and those who do business with you.

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Have you ever seen people who appear to be perhaps not as skilled as you, not as experienced as you, not as bright as you, maybe not even as popular as you … yet they are more successful than you by your own definition of success?

I’ve lost count of the number of people who have come to me for business mentoring who have said this exact thing. They can’t understand why others start a business and it thrives from day 1, yet they themselves have struggled to make a profit.

Certainly skills, abilities, contacts and business sense make a difference, but beyond that, you need to look deeper. You need to look at your entrepreneurial mindset. This includes the way you think, the way you act and what you believe.

This video by the legendary late Jim Rohn – an amazing man and a true role model for me – is essential for anyone who wants to develop an entrepreneurial mindset. In this, Jim speaks candidly about some of the concepts and statements that changed his life for the better.

Remember … “Success Is Something You Attract By The Person You Become,” Jim Rohn.

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Many small, micro and home-based business operators are well aware of the benefits of networking with other businesses. Along with meeting new people and perhaps learning from networking event guest speakers, other benefits include building professional relationships with potential clients, suppliers and resources, colleagues, fans and friends. Not to mention getting yourself and your business known in the community.

With all of the technological advances in communications, people are now becoming ever more connected, particularly on the Internet.

And with this advancement in Internet technology comes the ability for businesses to network online too. This could be via:

Online networking boosts the variety your network

Online networking gives entrepreneurs a chance to develop relationships with several other entrepreneurs at one time. They can meet several people and communicate in a wider way than face to face networking. In online networking, many different industries and companies are represented within the group.

Online networking saves time and effort for busy entrepreneurs

Entrepreneurs are able to reach the world from their own computer through online networking. Utilising the Internet allows professionals to attend online networking avenues much easier than if they attend physical events … all from the comfort of their own home, often at any time of the day from any location and without the need to get dressed up (unless you’re using videos and web-cams!)

Along with benefiting an entrepreneur’s professional and social growth, online networking offers flexibility. Not only does this make it easier to manage how you prioritise your time, it’s also ideal for business owners in small towns and regional or remote areas who may otherwise find business networking a challenge.

Online networking can also be a viable alternative for parents who work from home while caring for children. It’s often difficult for this group of business owners to attend face-to-face networking events without also having to arrange suitable child-care. The cost and effort involved sometimes limits the number of events that they can physically get to.

I’m not suggesting that online networking should entirely take the place of face-to-face networking events, but there are some definite advantages for most businesses to incorporate a little of both.

If you know any worthwhile online networking sites for small, micro and home-based businesses, please share them with us via a comment post  :)

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If you’re running a small business and meeting with clients or associates frequently, you probably make appointments almost daily.

Some people, particularly in larger organisations, may be fortunate enough to have an assistant who is assigned the task of ensuring that no double-bookings occur and no appointments are missed. This method is somewhat time consuming and inefficient when it comes to canceling and rescheduling appointments, and even more so if you’re responsible for managing your own appointments along with so many other duties.

This is where an online program can be so handy.

Once you setup this software or your online account, you’ll find many appointment-setting programs also give you the options of selecting email (and possibly phone call) reminders.

Online appointment setting programs generally work in a similar way.

You can log into your online calendar and select the times when you’re available for appointments. You then send a link to those clients and associates whom you’d like to make an appointment time with. These people can then easily visit the website by clicking on your link, then click on the appointment button. A calendar appears, showing your available dates and times,  and your customer or colleague can choose one of your available appointment times that best suits them.

That’s it! Your appointment is there … booked and saved.

Online appointment-scheduling programs have certain benefits and advantages such as freeing up staff (or yourself) for more important tasks.

Just think about it … what more productive tasks could you do in the time you would generally spend scheduling (and re-scheduling) appointments?

Here are 4 of the best online appointment-setting programs I’ve found:

  1. Tungle
  2. Web-Appointments
  3. GenBook
  4. Appointment Plus

Forgetting appointments or poor scheduling techniques could put your organisation and business at a clear disadvantage. So have a look at these online appointment-setting programs to simplify the way you manage your appointments.

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