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	<title>Donna-Marie Coggins &#187; customer service</title>
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	<description>Keeping Small Business Simple...</description>
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		<title>How To Write Newsletters For Your Business</title>
		<link>http://donna-mariecoggins.com/how-to-write-newsletters-for-your-business/</link>
		<comments>http://donna-mariecoggins.com/how-to-write-newsletters-for-your-business/#comments</comments>
		<pubDate>Tue, 24 Jan 2012 16:18:26 +0000</pubDate>
		<dc:creator>Donna-Marie</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Marketing Tips]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[how to write a newsletter]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[small business newsletters]]></category>

		<guid isPermaLink="false">http://donna-mariecoggins.com/?p=1597</guid>
		<description><![CDATA[Many small business owners are discovering the marketing and customer communication value of creating and sending newsletters. They are a wonderful tool that is effective yet affordable when it comes to promoting the success of your small business. Figuring out &#8230; <a class="more-link" href="http://donna-mariecoggins.com/how-to-write-newsletters-for-your-business/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Rules For Terrific Testimonials</title>
		<link>http://donna-mariecoggins.com/rules-for-terrific-testimonials/</link>
		<comments>http://donna-mariecoggins.com/rules-for-terrific-testimonials/#comments</comments>
		<pubDate>Mon, 03 Oct 2011 11:42:20 +0000</pubDate>
		<dc:creator>Donna-Marie</dc:creator>
				<category><![CDATA[customer service]]></category>
		<category><![CDATA[Marketing Tips]]></category>
		<category><![CDATA[online marketing]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[how to get testimonials]]></category>
		<category><![CDATA[ingrid cliff]]></category>
		<category><![CDATA[terrific testimonials webinar]]></category>

		<guid isPermaLink="false">http://donna-mariecoggins.com/?p=1572</guid>
		<description><![CDATA[Yesterday I was looking through the stats and comments from the webinars I ran earlier this year as part of the Business Breakthrough Magic series. I have to admit, I loved running these webinars and all of the guest speakers &#8230; <a class="more-link" href="http://donna-mariecoggins.com/rules-for-terrific-testimonials/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>In Order To Make More Money &#8230; Don&#8217;t Focus On The Money</title>
		<link>http://donna-mariecoggins.com/in-order-to-make-more-money-dont-focus-on-the-money/</link>
		<comments>http://donna-mariecoggins.com/in-order-to-make-more-money-dont-focus-on-the-money/#comments</comments>
		<pubDate>Tue, 01 Feb 2011 00:44:48 +0000</pubDate>
		<dc:creator>Donna-Marie</dc:creator>
				<category><![CDATA[customer service]]></category>
		<category><![CDATA[Marketing Tips]]></category>
		<category><![CDATA[Money Matters]]></category>
		<category><![CDATA[online marketing]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Work from Home]]></category>
		<category><![CDATA[profitable small business]]></category>

		<guid isPermaLink="false">http://donna-mariecoggins.com/?p=1468</guid>
		<description><![CDATA[Yes, you read that headline correctly. In order to make more money, don&#8217;t focus on the money. Sometimes in business everything seems to be about the money. How much you&#8217;re making compared with how much you&#8217;re spending. To some extent, &#8230; <a class="more-link" href="http://donna-mariecoggins.com/in-order-to-make-more-money-dont-focus-on-the-money/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Embellysh Photography &#8211; Giving That Little Bit Extra</title>
		<link>http://donna-mariecoggins.com/embellysh-photography-giving-that-little-bit-extra/</link>
		<comments>http://donna-mariecoggins.com/embellysh-photography-giving-that-little-bit-extra/#comments</comments>
		<pubDate>Sat, 18 Dec 2010 04:02:50 +0000</pubDate>
		<dc:creator>Donna-Marie</dc:creator>
				<category><![CDATA[customer service]]></category>
		<category><![CDATA[Graphics]]></category>
		<category><![CDATA[brisbane photographer]]></category>
		<category><![CDATA[embellysh photography]]></category>
		<category><![CDATA[katie bennett]]></category>

		<guid isPermaLink="false">http://donna-mariecoggins.com/?p=1440</guid>
		<description><![CDATA[Those who know me would probably know that I don&#8217;t like having my photo taken. However recently I spent an afternoon at a local park with Katie Bennett from Embellysh Photography in Brisbane, Australia, who took some updated shots for &#8230; <a class="more-link" href="http://donna-mariecoggins.com/embellysh-photography-giving-that-little-bit-extra/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Market Your Service As Well As Your Products</title>
		<link>http://donna-mariecoggins.com/market-your-service-as-well-as-your-products/</link>
		<comments>http://donna-mariecoggins.com/market-your-service-as-well-as-your-products/#comments</comments>
		<pubDate>Thu, 09 Dec 2010 06:15:49 +0000</pubDate>
		<dc:creator>Donna-Marie</dc:creator>
				<category><![CDATA[customer service]]></category>
		<category><![CDATA[Marketing Tips]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Work from Home]]></category>
		<category><![CDATA[help your small business marketing efforts]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[small business marketing ideas]]></category>
		<category><![CDATA[small business marketing strategy]]></category>
		<category><![CDATA[small business services]]></category>

		<guid isPermaLink="false">http://donna-mariecoggins.com/?p=1438</guid>
		<description><![CDATA[As a small business owner you most likely spend a fair amount of time focused on effectively marketing your products. From price lists to promotions to marketing materials and more, much of your small business management activities are centered on &#8230; <a class="more-link" href="http://donna-mariecoggins.com/market-your-service-as-well-as-your-products/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Tips To Make Sure You Are Articulating Your Real Value</title>
		<link>http://donna-mariecoggins.com/tips-to-make-sure-you-are-articulating-your-real-value/</link>
		<comments>http://donna-mariecoggins.com/tips-to-make-sure-you-are-articulating-your-real-value/#comments</comments>
		<pubDate>Thu, 23 Sep 2010 05:10:47 +0000</pubDate>
		<dc:creator>Donna-Marie</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Marketing Tips]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[sales and telesales]]></category>
		<category><![CDATA[small business telesales]]></category>
		<category><![CDATA[using the telephone for small business]]></category>

		<guid isPermaLink="false">http://donna-mariecoggins.com/?p=1379</guid>
		<description><![CDATA[I&#8217;ve been spending a bit of time today reading some of the useful information shared by telesales trainer extraordinaire, Jenny Cartwright, author of Don&#8217;t Get Hung Up! For anyone who would like to learn more about how to best utilise &#8230; <a class="more-link" href="http://donna-mariecoggins.com/tips-to-make-sure-you-are-articulating-your-real-value/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>1</slash:comments>
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		<title>How Far Do You Go To Keep Your Customers Happy?</title>
		<link>http://donna-mariecoggins.com/how-far-do-you-go-to-keep-your-customers-happy/</link>
		<comments>http://donna-mariecoggins.com/how-far-do-you-go-to-keep-your-customers-happy/#comments</comments>
		<pubDate>Wed, 28 Apr 2010 22:33:37 +0000</pubDate>
		<dc:creator>Donna-Marie</dc:creator>
				<category><![CDATA[customer service]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Work from Home]]></category>
		<category><![CDATA[business policies]]></category>
		<category><![CDATA[business success]]></category>

		<guid isPermaLink="false">http://donna-mariecoggins.com/?p=1210</guid>
		<description><![CDATA[No matter how long you&#8217;ve been in business you&#8217;ve no doubt heard sayings such as, &#8220;The customer is always right.&#8221; And perhaps you have bent over backwards to keep some customers happy, no matter what. But can you go too &#8230; <a class="more-link" href="http://donna-mariecoggins.com/how-far-do-you-go-to-keep-your-customers-happy/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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